FAQs

Build with confidence, backed by knowledge.

Yes, we do supply retail customers, but we are predominately an importer and distributor, supplying merchants and trade.

 

Payments are accepted by a card or bank transfer in full prior to delivery.

Most products are kept at our fulfilment centre in Staffordshire Great Bridgeford  but we need you to arrange a collection date and time with a member of our team giving 24 hours notice prior to collection.

 

We can offer weekend deliveries in exceptional circumstances at an extra charge.

 

We supply samples for a small fee to cover postage; in exceptional instances, we send samples free of charge.

 

Yes, we can supply specific lengths to order e.g. cut to size but this will increase the delivery leadtimes.

 

Measure the total area you need to cover and divide by the board laid measure or actual board coverage, every board tends to have a different laid cover. If you are unsure of the laid cover of a particular product, you can always request for information on the laid measure from a member of our team.

Example; if you need to clad or deck an area of 50m2 you need to establish your board laid measure or actual board coverage is e.g if 125mm. You will need to divide the 50m2 by the 0.125mm = 400 linear meters, as a general rule of thumb add 10% to 15% for waste e.g., trimming or crosscutting waste. For 50m2 we would suggest ordering approximately 440mtrs based on the example above.

Yes, we provide nationwide delivery throughout the UK, covering England, Wales, Ireland, and Scotland. We also export to the USA.

 
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